To make use of your Golden Rewards Assist & Lifestyle benefits, kindly contact us on 0861 666 559 and a consultant will gladly assist you.

Roadside Assist

Golden Rewards - Roadside Assist

The following Emergency Roadside Assistance services are available 24/7/365 days. The objective is to get the beneficiary mobile on the roadside. These services are covered nationally including Lesotho and Swaziland and are limited to R 500. Other services offered are Locksmith Services, Car Hire, Overnight Accommodation and Accident Towing.


Funeral Assist

Golden Rewards - Funeral Assist

When a family member dies, simply contact the Call Centre. Your nearest funeral services branch will then contact you within the next few minutes.

When the Funeral Service conducts a funeral for you, you are assured of quality service and products.


HIV Assist

Golden Rewards - HIV and Trauma Assist

The HIV-protection treatment service enables the Member to make use of, at his/her own discretion, the following services, which can be paid out of the defined benefit of the policy:

24-hour access to trauma counsellors, providing telephonic trauma counselling as well as counselling for post-traumatic stress disorder.


Medical Assist

Golden Rewards - Medical Assist Icon

In addition to the general medical-advice service, medical operators will guide a member through a medical-crisis situation by providing emergency advice or by organising for the member to receive the support required, utilising the 24-hour contact-centre doctor.


Legal Assist

Golden Rewards - Legal Assist

The Legal Assist Advice Service is a powerful, dynamic product through which we provide a comprehensive legal assistance service to the individual and his/her immediate family.


VIP Concierge Desk

Golden Rewards - VIP Concierge Desk

Members are spoilt for choice with access to a wide selection of great savings, shopping benefits and much more! Our VIP concierge desk is able to assist with any request that you may have - whether you’re sourcing new tyres for your car or looking for a local landscaper. The travel desk offers members a wide variety of great packages for both national and international travel.


Home Assist

Golden Rewards Home Assist

Home assist is a 24-hour help line, offering assistance with emergency household repairs that could result in consequential damages. It may also refer to a situation where a member has no access to essential services such as electricity, hot water or sanitary use. Assistance is available during and after office hours for appliances.

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Bail Protect

Golden Rewards - Bail Protect

With the police now able to arrest anyone with outstanding traffic fines, the number of people in South Africa who can be arrested and be granted bail for relatively minor traffic offences is increasing. Bail is a legal right.


Tutor Assist

Golden Rewards - Tutor Assist

This service provides an after-hours homework helpline where qualified tutors assist learners with their homework or project queries. It provides access to the internet and any information supplied through the internet can be forwarded to the learner by courier service or fax. They therefore receive telephonic assistance in order to research information for projects and such like needs.


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