Terms and Conditions

Emergency Roadside Assistance

These services are available 24/7/365 days

Road Patrols

The objective is to get the beneficiary mobile on the roadside. These services are covered nationally including Lesotho and Swaziland and are limited to R500.


Services Include:

  • Change of a flat tyre
  • Fuel assistance (the first 5 litres is covered and cost thereafter will be for the beneficiary’s account)
  • Jump start for a flat battery (replacement of battery for the beneficiary’s account)
  • Keys Locked in vehicle -unlocking only; cost of replacing keys is for the beneficiary’s account)

* Toll fees are not inclusive within the benefit entitlement, and such costs, will be for the beneficiary’s account


Locksmith Services


In the event that the road patrol is unable to open a vehicle to retrieve the keys from the vehicle, the call centre will dispatch an accredited locksmith to the incident scene to open the vehicle. The service is limited up to R 500. The Service Provider will not cover the cost for repairs, the replacement of a lock or ignition switch or the cutting of keys.


Mechanical / Electrical Breakdowns


The primary objective of the Service Provider is to tow a vehicle to the nearest franchised dealer (if under warranty) or to the nearest repairer. The service is limited up to R 500 and is available throughout South Africa, Lesotho, and Swaziland.

* Toll fees are not inclusive within the benefit entitlement, and such costs, will be for the beneficiary’s account


Car Hire

In the event that a vehicle has broken down more than 100 km from the beneficiary’s home, the call centre will pay for 24-hour, group-B car hire for the beneficiary to complete his/her journey or to return home. This service is subject to availability and the driver must be in possession of a valid credit card and driver’s license. The service is limited to R 500 and includes the costs of the daily car rental, unlimited kilometre allowance, insurance fees and the delivery/collection charges of the vehicle to a maximum of 25 km respectively. The cost of fuel will be for the beneficiary’s account.


Overnight Accommodation


Instead of the car-rental option, arrangements can be made for overnight accommodation for the driver and four passengers. The service is limited to R 500.


Vehicle Repatriation


Should the beneficiary choose the car-rental option and continue his journey while the vehicle is being repaired, the Service Provider will pay towards the costs of providing the beneficiary with a 24-hour, group-B car hire to collect the vehicle after repairs. Alternatively, a flight ticket can be arranged. This service is limited to R 500 and includes the costs of the daily car rental, unlimited kilometre allowance, insurance fees, and the delivery /collection charges of the vehicle to a maximum of 25 km respectively. The cost of fuel will be for the beneficiary’s account.

* Toll fees are not inclusive within the benefit entitlement, and such costs, will be for the beneficiary’s account.


Accident Tow


In the event of an accident, the call centre will arrange for the vehicle to be towed to the nearest insurance approved motor body repairer (MBR) or beneficiary nominated repairer from the accident scene. The cost of the first 40 km round-trip is covered (starting from point of dispatch) thereafter a charge of R 6.38 per km is applicable and will be charged to the beneficiary.

* Toll fees are not inclusive within the benefit entitlement, and such costs, will be for the beneficiary’s account


Message-Relay Service


In the event of an electrical / mechanical breakdown or an accident, the call centre will on request relay any urgent messages to friends, colleagues or family members to advise them of the beneficiary’s circumstances.
Storage
Should it be required, arrangements will be made for the safe storage of the vehicle overnight or weekend to a maximum of 4 days. On the next working day the vehicle will be re-located to the nearest approved dealer or competent repairer. Cost of a second tow will be for the beneficiary’s own account.


General Terms and Conditions

  • Services will only be rendered to Validated Beneficiaries.
  • Roadside-assistance services are only available in the event that the breakdown or accident occurs in South Africa, Lesotho or Swaziland. The service provider will not refund breakdown or accident assistance charges for incidents that occur in any other country.
  • All services must be authorised, arranged and managed by the call centre. Any costs incurred through arrangements made by the beneficiary without prior authorisation from the call centre, shall not be reimbursed.
  • In the event of a mechanical or electrical breakdown, the vehicle is to be towed to the closest franchised dealer or repair centre from the scene of the breakdown.
  • The liability only extends to the towing of one vehicle and not a trailer, boat or caravan. Multiple tows (e.g. where you need a trailer, boat or caravan towed) will be for the beneficiary’s account. Second Tows will be for the beneficiary’s account.
  • A Beneficiary will only be entitled to the car hire and overnight accommodation benefits if the vehicle was towed by the service provider.
  • An accident shall be defined as damage to one or more body panels (which will require repair in a body shop) as a result of a collision with another vehicle or object. An accident shall also include instances where the engine catches fire, or where impact with a pothole, kerb or pavement results in damage to the suspension, wheels or undercarriage (and not necessarily the body panels), and where it is clear to the customer and the service provider that the damage is of an insurable risk nature, irrespective of whether or not the car is insured. In instances of doubt the service provider shall arbitrate on this latter definition. In the event of the accident being caused by mechanical failure, and in essence where the vehicle under these description is non-drivable, the incident will be considered to be an accident.
  • In the event of an accident, the vehicle is to be towed to the closest insurance approved motor body repairer (MBR) and or beneficiary elected panel beater to the scene of the accident.

The Beneficiary will not be entitled to service where:

  • The vehicle is not in a roadworthy condition
  • The vehicle is a motor home or large panel van
  • The vehicle has a gross mass exceeding 3.5 tons
  • The fault is with a trailer, boat trailer or caravan
  • The vehicle is already at a place of repair


The service provider does not refund:

  • Labour, overtime or cellular-phone charges, toll-gate fees, call-out fees, weekend levies, storage charges, hitching/salvage/recovery fees and the cost of spare parts
  • Repair charges
  • Charges for assistance rendered by a private person
  • Charges for assistance required due to participation in a motorised-sporting event



Overall limit of R5 000 per member per annum applies.




Medical Assist Access

The following benefits are on an access only basis.

These services include:

  • Emergency telephonic advice and information - 24 hours, seven days a week
  • Referrals to medical practitioners and facilities
  • Liaison with next of kin to keep them informed
  • Travelling companions for stranded minors (motor vehicle collisions)
  • Telephonic medical and travel advice
  • Repatriation of mortal remains or local burial


For the member's medical aid or own account:

  • Emergency medical response to the scene of an incident
  • Emergency medical transportation to the nearest appropriate medical facility
  • Transfer of emergency medicine and blood


In addition to the general medical advice service, medical operators will guide a person through a medical crisis situation involving the member. Member will receive emergency advice or have necessary support organized, by utilizing the 24-hour Contact Centre Doctor.


This service includes referrals to Crisis lines in case of:

  • Poison Hotline – In House
  • Suicide Hotline – Life Line
  • Rape and HIV Counselling
  • Family and Domestic Abuse

  • Child Abuse
  • Trauma and Bereavement Counselling

Please note: Medical cover is only valid for emergencies within the borders of South Africa.




Home Assist

Home assist is a 24-hour help line, offering assistance with emergency household repairs that could result in consequential damages. It may also refer to a situation where a member has no access to essential services such as electricity, hot water or sanitary use. Assistance is available during and after office hours for appliances. This benefit is restricted to home emergencies and only applies to members’ primary place of permanent residence, within the Republic of South Africa and used for domestic purposes including outbuildings. Service providers are dispatched when emergency repairs are required on the following components:
  • Electrical
  • Plumbing
  • Appliances

Emergency Electrical repairs to:

  • Distribution boards, circuits, main cables.
  • Earth leakage relays.
  • Geyser connections, thermostats and elements.
  • Plug points causing power failures.
  • Lightning strikes on wiring.
  • Burnt connections.
  • Connections to all electrical motors e.g. electric gate motors.
  • Municipal connections inside of the property.
  • Jacuzzi and swimming pools pump motor.

Plumbing repairs to:

  • Visible burst water connections and pipes.
  • Municipal connections inside the property.
  • Blocked drains, toilets, baths and sinks.
  • Geyser overflow valves (lacto and pressure release).
  • Jacuzzi and swimming pools pumps.

Appliance repairs to:

  • Faulty appliances - fridge, freezer, washing machine and tumble dryers.

Overall limit of three incidents up to a maximum cover of R 2 000 per member per annum applies. Please note this cost includes a call out fee and first hour labour and excludes costs related to parts which will be for the members account.



HIV and Trauma Assist

The HIV-protection treatment service enables the Member to make use of, at his/her own discretion, the following services, which can be paid out of the defined benefit of the policy:

  • 24-hour access to trauma counselors, providing telephonic trauma counseling as well as counseling for post-traumatic stress disorder
  • Three consultations (per incident) with a specialist, which can be either a general practitioner, trauma-trained registered nurse or trauma counselor
  • Three HIV blood tests (per incident): one immediately after the incident and the second and third at six weeks and three months respectively (should the Member be HIV positive at the time of the initial blood test, further testing is not covered)

Provided that exposure has been established, and strictly on the treating doctor’s orders, if the Member is HIV negative (following a rapid test) he/she will also be provided access to:

  • A 30-day starter pack of antiretroviral medication
  • A seven-day course of STI (Sexually Transmitted Infections) medication
  • A ‘morning-after pill’ to prevent pregnancy in the case of rape
  • Registration for an HIV-management program, where applicable
  • 24-hours-a-day, 365-days-a-year telephonic access to an HIV counseling centre for information, advice and support

Should the Member be HIV positive at the time of the event, he/she will be provided access to:

  • 24-hours-a-day, 365-days-a-year telephonic trauma counseling
  • 24-hours-a-day, 365-days-a-year telephonic HIV counseling
  • Three consultations (per incident) with a specialist, which can be either a general practitioner, trauma-trained registered nurse or trauma.


Counselor

  • A seven-day course of STI medication.
  • A ‘morning-after pill’ to prevent pregnancy.


Procedure

The call centre is a 24/7 facilitation centre that has the infrastructure for Members suffering from trauma to have access to immediate assistance. The call-centre nurses take control of situations and manage the process of communication with individuals and service providers to refer the Members to an appropriate service provider.

In the event of HIV infection a Member must call the helpline and give details of their circumstances, any immediate dangers and their condition. The nurses will arrange for the necessary assistance, be it the police or the nearest local emergency assistance services etc. The nurses will monitor the medical condition of the Member. Should the situation develop into a medical emergency, the nurses will:

  • Arrange for emergency medical evacuation, either by road or air ambulance
  • Arrange for the Member to be transported to a hospital with emergency facilities closest to the scene of the incident
  • Monitor the Member's transportation and condition.


Claims Procedure and Requirements.

The Member will ideally be referred to a public trauma centre or medical facility, but can also be referred to a private counselor for counseling.

The Member contacts the call centre to report the incident telephonically, following the initial telephone counseling by the resource nurse and her referral – if necessary. Claim forms will be faxed or mailed to the Member to complete.

The Member pays for treatment and claims back expenses. The Member submits the following documentation:

  • Claim form and police case number (for assault)
  • Medical reports in the event of injury
  • Certified copy of the Member's identity document
  • Banking details of the Member

We will review the above documents to make a decision on the validity of the claim. If the claim is valid, we will reimburse the Member. Claims must be submitted within 30 days.


Requirements

The Member must notify the call centre immediately following the incident. If the insurer repudiates any claim, the insurer will be relieved of liability unless summons is served within 90 days of repudiation.


Exclusions

Compensation will not be payable as a result of the Members’ participation in any riot, civil commotion, labour disturbance, strike or lockout or public disorder or any act of activity which is calculated or directed to bring about willful misconduct or performance or attempt to perform:

  • Any act on behalf of any organisation, body or group of persons calculated or directed to overthrow or influence any state or government, or any provincial, local or tribal authority with force, or by means of fear, terrorism or violence
  • Any act which is calculated or directed to bring about destruction or damage or bodily injury in order to further any political aim, objective or cause, or to bring about any social or economic change or in protest against any state or government or any provincial, local or tribal authority for the purpose of inspiring fear in the public or any section thereof

Should an HIV-accidental exposure claim not be reported within 48 hours (up to a maximum of 72 hours), we cannot accept the claim for the HIV-protection medication, although Members can still make use of the telephonic advice and trauma counseling. This exclusion pertains to the fact that the antiretroviral medication or starter pack will no longer be effective after expiry of 72 hours after exposure.


Our company will not be liable for:

  • Any claim which is in any respect fraudulent
  • Loss, damage or bodily injury deliberately caused by the Beneficiary or any person acting in collusion with the Member
  • Consequential loss or damage except as specifically provided




Bail Protect Assistance

With the police now able to arrest anyone with outstanding traffic fines, the number of people in South Africa who can be arrested and be granted bail for relatively minor traffic offences is increasing. Bail is a legal right.

  • Maximum amount of bail per incident is R3 000. No assistance is available for bail in excess of this amount.
  • The service provider will get to the relevant police station within 4 hours of receiving bail assistance request


You will be covered in typical cases like:

  • Road traffic offences such as neglecting to pay speeding fines
  • Failure to appear in court to defend such traffic offences (contempt of court)
  • Driving while under the influence of alcohol
  • Common assault
  • Shoplifting or theft where the amount is less than R 2 500
  • Fraud where the value involved does not exceed R 2 500
  • Illicit possession of dagga where the amount does not exceed 115 grams
  • Drinking in public
  • Public disturbance


The following key conditions apply:

Terms and Conditions
  • An SMS will be sent to the member to verify that an agent will be dispatched to post bail as well as contact the member’s spouse/partner to advise of the bail assistance. An agent will be appointed to the member within one hour of receiving the request and thereafter report to the relevant police station within four hours.
  • No bail will be advanced for a serious crime, such as a violent crime (e.g. assault involving grievous bodily harm, murder, rape, etc.), a politically-motivated crime (e.g. treason, sabotage, subversion, etc.) or a sexual crime (e.g. child pornography, child abuse, etc.), irrespective of the amount of bail.
  • If bail is granted, the member will be asked to accept the terms and conditions (delivery of the receipt and bail and legal costs will be owed to the service provider if the member does not appear at court at the allotted time and date).
  • The bail will only be paid directly to the courts or government body via cash to the police departments or via attorney trust accounts to the relevant courts.
  • The receipt for the bail payment must be given to the service administrator or its appointed agents or posted by registered mail within 24 hours of payment of bail, failing which a penalty of R 500 will apply.
  • If the member does not appear at court on his appointed date or if he appears but the service providers cannot recover the bail loan for whatever reason, he will be liable to pay the service provider the amount of the bail plus any legal costs incurred.
The service provider will not advance bail to any member who has previously claimed and not delivered the receipt within 24 hours of payment or not appeared in court at the allotted time.



Legal Assist

The Golden Rewards Advice Service is a powerful, dynamic product through which we provide a comprehensive legal assistance service to the individual and his/her immediate family.


Services Provided
  • 24-hour Legal Assistance
  • The Golden Rewards Advice service is a broad-based legal assistance service provided to the public. Qualified lawyers and legal consultants as well as academics provide the service. The service comprises:
  • A 24-hours telephonic legal advice line;
  • A legal document service; and
  • A direct legal consultation service
  • Letter of demand
  • Find a lawyer
Advice

Golden Rewards members and their immediate family have on-going access to a 24-hour legal advisory service on any aspect of the law such as criminal law, family law, insurance law, child law, labour law, motor law, etc. The member and his immediate family is entitled to utilise the advice service as frequently as required provided that the assistance shall be furnished to the member directly and only on legal matters pertaining to the member and in his or her personal capacity.


Free standard legal documents

If a member requires a purchase/sale, lease agreement, power of attorney, will, domestic employment agreement, ante-nuptial agreement, etc. we will provide these free at his or her request. The member will also be advised on the application of each of these documents and the procedures and principles that apply.


30-minute free consultation

This service involves a free initial 30-minute consultation should any matter require legal action. The member will then be referred to a lawyer who forms part of our national network for a direct free 30-minute consultation. After the 30-minute consultation the member can then decide whether or not to continue with that specific lawyer’s services at a fee structure agreed to between himself and the lawyer. Such fees will be for the member’s account. The free 30-minute consultation service is available at a lawyer that is situated within the magisterial district where the member resides. This consultation facility is limited to one consultation per matter.


Letter of demand

The Golden Rewards legal call centre will write a letter of demand on behalf the Club member. This is limited to 1 letter per event.


Find a Lawyer

If a matter is of such a nature that the member has to consider litigation, our Legal team of experts will assess all the facts and circumstances and research the matter thoroughly in order to ascertain which way a case should be approached and we will then suggest 2 top attorneys firms which will be the best for the job. This benefit includes expert investigation and research into the matter in order to empower a member to make the correct decision when choosing an attorney. One Loyalty Legal therefore assists the member towards finding the right lawyer for his/her problem.


Our lawyers are available 24 hours a day, 365 days of the year.

Golden Rewards Legal resources and assistance is available and accessible 24 hours per day, 365 days a year through the 0861 666 559 number.



Tutor Assist

Tutor Line
This service provides an after-hours homework helpline where qualified tutors assist learners with their homework or project queries. It provides access to the internet and any information supplied through the internet can be forwarded to the learner by courier service or fax. They therefore receive telephonic assistance in order to research information for projects and such like needs.

The benefits to parents are that they are given the opportunity to provide their children with the very best homework help and study requirements. They have an opportunity to adapt gradually to the changing education curriculum and ensure that their children are receiving the very latest information and assistance.

The well being and education of children will always be a priority, no matter what the member’s religion, race or culture. Tutor Line will provide parents with “peace of mind” that either due to circumstances or unavailability, professional assistance and guidance will be accessible to their children at agreed hours 5 days a week.

Tutor Line provides access to professional and qualified tutors. Their role is to encourage, explain and assist children during those difficult moments of evening homework where so often parents are not available, or equipped to deal with the issues. Tutor Line provides children with telephonic access to the Internet where qualified tutors can search for, compile and even send summaries of information required.

The key service elements include:
  • Telephonic learner support, education and project compilation assistance in all the major subjects
  • The tutor’s role is further to encourage and assist with projects or homework when the parent is not available or equipped to deal with the learner’s queries
  • Internet access allows the competent tutors to search for information and compile summaries where required
  • Modes of communication include: fax, email and mail
  • The tutor service is provided by qualified and practicing education specialists
  • Tutors are highly qualified, practicing teachers and are therefore at the forefront of teaching practices and curricula
  • Tutors are supported by administrative, research and IT personnel who assist in IT database compilation and project research
  • Tutors in the following subjects are currently utilized:
  • Mathematics and Science
  • English
  • Geography
  • Afrikaans
  • Accounting
  • Economics
  • Business Economics
  • Biology
  • Additional subjects to be added as and when demand requires

All services offered are available for primary and secondary students.
Service Languages: English, Afrikaans, Zulu, Xhosa, Sotho, Tswana, Pedi (direct service nd/or translation capacities in any of the above)

The Tutor line is available from Sundays to Thursdays 18h00 to 21h00 (excluding National School and Public Holidays)



Funeral Assist

Option A

When a family member dies, simply contact the Call Centre. Your nearest funeral services branch will then contact you within the next few minutes. When the Funeral Service conducts a funeral for you, you are assured of quality service and products. In addition, a discount of up to 10% is granted on the coffin and service fees; provided the complete funeral service is done through our Funeral Services.

Members get the full range of quality products and services, including:
  • Removal of deceased from home or hospital or other place of death
  • International & cross-border repatriations
  • Traditional & cultural funerals
  • Cremations
  • Long distance removal
  • Documentation
  • Coffin
  • Tents, chairs, groceries
  • Graveside set up
  • Leaflets, wreaths and flowers
  • Any additional goods and services they may choose (conditions apply)
A discount of up to 20% is applicable on the Memorial Stone and Unveiling Package.


Option B

Members receive the following benefits:
  • R 500 discount when spending between R 4 500 – R 7 499 on coffin and services
  • R 1 000 discount when spending more than R 7 500 on coffin and services
Terms and Conditions:
  • This benefit applies to the services and products only and excludes all external costs for services or products either requested by the next of kin or demanded by regulatory requirement.
  • This benefit will entitle members including their spouse/life partner and immediate next of kin to a benefit of R 1 000 on the funeral/cremation costs exceeding R 7 500.
  • For funeral or cremation costs ranging between R 4 500 and R 7 499 a benefit of R 500 will apply. No benefits will apply to costs amounting to less than R 4 500.
  • Members and/or their next of kin must provide proof of membership to be eligible for the benefit.
  • This benefit can only be redeemed in South Africa.
  • This benefit cannot be redeemed for cash.
  • All valid funeral policies and/or contracts will be accepted and this benefit applies irrespective of a member owning a funeral policy and/or contract.
  • The benefit is not limited to policies or contracts only, members using cash are also eligible to the benefit.

Option C

Members receive the following benefits at a 10% discount:

  • Grave costs/Cremation costs.
  • Doctor’s fees for completion of cremation documents.
  • Minister’s, churchwarden’s and organist’s fees.
  • Transport costs outside a radius of 30 kilometres from an AVBOB office.
  • Additional funeral leaflets in excess of 100.
  • House tents, chairs and tables.
  • Motorcars and busses for transporting family members and relatives.
  • Fresh flower bouquets.
  • Food parcels animals for slaughter.
  • Conducting funeral after hours.
  • Removal of the deceased to AVBOB premises.
  • Refrigeration of and caring for the deceased.
  • Registration of death.
  • Writing or engraving of name plate.
  • Provision of a coffin.
  • Supply of up to 100 funeral pamphlets.
  • Local telephone calls.
  • Placement of funeral/cremation notice in a newspaper.
  • Use of hearse.
  • Use of grass carpet, lowering machine, grave tents and ten (10) chairs.
When a family member dies, simply contact the Call Centre. Your nearest funeral services branch will then contact you within the next few minutes.
When the Funeral Service conducts a funeral for you, you are assured of quality service and products.
In addition, a discount of up to 10% is granted on the coffin & service fees; provided the complete funeral service is done through the Call Centre’s Funeral Services.

Members get the full range of quality products and services, including:

  • Removal of deceased from home or hospital or other place of death
  • International & cross-border repatriations
  • Traditional & cultural funerals
  • Cremations
  • Long distance removal
  • Documentation
  • Coffin
  • Tents, chairs, groceries
  • Graveside set up
  • Leaflets, wreaths and flowers
  • Any additional goods and services they may choose (conditions apply)



VIP Concierge Desk

Members are spoilt for choice with access to a wide selection of great savings, shopping benefits and much more! Our VIP concierge desk is able to assist with any request that you may have - whether you’re sourcing new tyres for your car or looking for a local landscaper. The travel desk offers members a wide variety of great packages for both national and international travel.

Moreover, let us know where you’d like to go and how you’d like to get there and we’ll have all your arrangements sorted for you. In addition, members also have access to paper vouchers and mobi SMS vouchers – simply present in store and redeem. If that isn’t easy enough, we also have a friendly call centre on hand to answer any questions you may have or assist with any of the benefits you’d like to redeem.

Some benefits we offer include:


YOUR CAR

We are committed to providing members with the best and most convenient product and service offerings in auto care such as:

  • McCarthy Call-a-Car: R 500 cash back when purchasing a vehicle over R 200 000 and R 300 cash back when purchasing a vehicle under R 200 000
  • Secure Fit: R 150 off automotive accessories and security film
  • DataDot: 25% discount on a unique identification number that is applied to your vehicle and household appliances
  • Matrix Vehicle Tracking: 10% discount on monthly subscriptions
  • World of Accessories: 10% discount on purchases over R 100 spent in store and a 5% discount on speed services or free shipping for online purchases


YOUR LIFESTYLE

Some benefits we offer include:

  • Crystal Brook DVD’s: 25% discount on all DVDs (excluding courier fee of R 30)
  • Hi-Life Experiences: 10% discount on over 100 experiences
  • Rectron: Monthly deals on electronics and accessories
  • Magazine Subscriptions: up to 40% discount on a wide range of titles
  • Ferrari Store: 10% discount on purchases
  • Boating International: 10% discount on accessories and spares such as combo skis, tubes and safety equipment
  • African Dive Adventures: 20% discount on purchases
  • Pulp Books: 10% discount on books
  • Sacab.co.za: 10% discount on chauffeur services


YOUR SERVICES

The programme is packed full of features such as:

  • My Tax Consultant: R 120 per month on completing your tax return
  • Petsure: 10% discount on monthly premiums, a free pet-detective, lost-and-found tag and a 12-month, no-claim bonus on all Petsure products
  • Dial a Nerd: 10% discount on all labour billed (excluding hardware & software)
  • Prepaid Airtime: 3% of your monthly Prepaid Airtime purchases CASH BACK every 3 Months
  • Prepaid Electricity: 0.75% of your monthly Prepaid Electricity purchases CASH BACK every 3 Months
  • Levingers: Members receive 10% discount on all services.

 


YOUR CONCIERGE

Using a comprehensive service-provider database, our dedicated consultants are able to refer members to the best available services. For your convenience, we offer concierge services for:

  • Entertainment bookings
  • Restaurant bookings
  • Household maintenance
  • Kids-referral services
  • Auto concierge
  • Travel concierge
  • General concierge

 


YOUR EDUCATION

Boston City Campus: 10% discount on career qualifications, short courses and tuition towards UNISA degrees

LEAP: 15% discount on people-development skills programs such as leadership, presentation skills and customer service


YOUR HEALTH

Our wellness program aims to help members achieve a healthier, more active and balanced lifestyle. Some of these benefits include:

  • Planet Fitness: Members receive 15% discount off standard Planet Fitness Premier membership club rates; free 2 week voucher including a PT, a yoga, a pilates and tanning session worth R 1 350.00
  • Run/Walk For Life: R350 off the annual fee for Run/Walk for Life and free membership on EatForAll LITE.
  • Eat For All: up to 20% discount on memberships
  • Mangwanani: 10% discount on standard packages and products
  • Shapes For Women: No joining fee is payable (normally R600) and members receive a free healthy eating-plan booklet as well as a calorie counter


YOUR HOME

Find everything you need to decorate, improve and maintain your home and garden with offerings such as:

  • Hirsch’s: 5% off the retail price on all major-household appliances (excluding Miele appliances) as well as 15% off the retail price on all furniture and bedding.
  • The Drain Surgeon: Members receive 10% discount on general plumbing maintenance and new installations
  • The Electro Surgeon: 10% discount on electrical-repair and -installation services
  • Dial-A-Housesitter: 10% off a contract less than 14 nights/days; 15% off a contract for 14 - 19 nights/days and 20% off a contract for 19 nights and longer

 


YOUR KIDS

Offering educational and lifestyle benefits for your kids, which include:

  • Build-A-Bear Workshop: 10% discount on purchases
  • Creativeplay LEGO: 10% discount on purchases
  • My Personal Tutor: 15% discount on tutoring services

YOUR ONLINE SHOPPING

We have listed some of the best online stores in South Africa. Some of our partners include:

  • 24 hours only: up to 50% discount on certain products
  • NetFlorist: 10% discount on purchases
  • NetGifts: 10% discount on purchases
  • NetJewel: 10% discount on purchases
  • Flowers.co.za: 10% discount on purchases
  • Nonna Gift Hampers: free surprise gift worth 20% of your total purchases.



Visa Credit Card Logo
Mastercard Credit Card Logo
Mastercard Secure Code Logo
Verified by Visa Logo
Paygate Credit Card Processing Logo

SW Facebook Likebox Sidebar